All NEW Potawatomi Rewards
Gaming
Casino Promotions
Mobile App
Casino Map
House Rules
Non-Smoking
Sports Wagers
How to Play
Reservations
TV Lounge
The Kitchen Menu
Guest Rooms
Suites
Meetings
Potawatomi Provisions
Restaurants
Bars
Gift Cards
Chefs Corner
All Promotions
How to Enter Promotions
Sign Up for Emails
Featured Promotions
Dining Promotions
All Events
Event Venues
Email Sign Up
Since 100 B.C. lotteries, games of chance and other types of gambling have been a part of our society. It is safe to assume then, that problem gambling has also been an issue in society for decades and possibly centuries.
Today, all types of gambling exist – from sports betting to playing the lottery, and Internet sites to card games. Anyone of any age, income, gender or race can be affected by a gambling problem at any time.
The overwhelming majority of people who gamble do so responsibly and as a form of entertainment. However, there is a small portion of the population who develop a serious, and sometimes uncontrollable problem with gambling.
Responsible Gaming is Potawatomi Casino Hotel’s number one social priority and we are committed to making people aware of the risks and providing resources for those who need it.
The business has taken numerous steps to increase problem-gambling awareness with both guests and team members by:
Potawatomi Casino Hotel collaborates with organizations that address responsible gambling, including the National Council on Problem Gambling and the National Center for Responsible Gambling.
The Casino works most closely in partnership with and is the largest private contributor to the Wisconsin Council on Problem Gambling. Funding from Potawatomi Casino Hotel helps the WCPG offer a 24-hour helpline at 1-800-426-2535 and provide gambling addiction-specific training to counselors.
Potawatomi Casino Hotel encourages all of its guests to gamble responsibly. Make a sure bet—know your limit.
Learn more about the Casino's Code of Conduct for Responsible Gambling »
Problem gambling (disordered gambling or behavior addiction) is gambling behavior that causes disruptions in any major area of life: psychological, physical, social or vocational. It is a progressive addiction characterized by increasing preoccupation with gambling, a need to bet more money more frequently, restlessness or irritability when attempting to stop, "chasing" losses and loss of control manifested by continuation of the gambling behavior in spite of mounting, serious, negative consequences.
If you or someone you know answers yes to any of these questions, it might be time to seek advice or help.
Source: National Council on Problem Gambling, Inc.
If you or someone you know wants help or more information on how to deal with a gambling problem, please contact:
Wisconsin Council on Problem Gambling call: 1-800-426-2535 click: wi-problemgamblers.org write:
Wisconsin Council on Problem Gambling 1585 Allouez Ave. Green Bay, WI 54311
Our self-restriction program is available to any Potawatomi Hotel & Casino guest. For some, self-restriction provides a needed break or barrier from a potential problem. Self-restriction must be initiated by the guest. It cannot be activated by a friend or family member. Additionally, self-restriction must be completed in person.
Self-restriction is required to be in effect for a minimum of one year. It will automatically renew for an additional one year term every year until the guest submits a written request for the restriction to be lifted. The request will be reviewed by a committee and the guest will be notified of the decision.
Self-Restriction Program includes:
To initiate a self-restriction or inquire about a current ban, contact the Potawatomi Hotel & Casino Ban Inquiry Line at 414-847-7608. Or, ask to speak with someone from Security or Guest Relations while visiting the Casino.
Upon written request, names can be removed from Potawatomi Hotel & Casino's mailing and email databases.
Guests have the following options for reviewing or removing their information from our database:
Please note that it can take 4–6 weeks for all communication to cease depending on when the request is received and processed. Every effort will be made to stop any unprocessed mailings.
To stop receiving email, click the unsubscribe link at the bottom of any email from Potawatomi Hotel & Casino.
Please note that due to email production schedules, guests may receive an email message from us after unsubscribing, but before being removed from the database.
There are many experts and service providers who address problem gambling. Below are a few links to organizations that may be able to help:
call:1-800-426-2535 click: wi-problemgamblers.org write:
WCPG can supply information about local Gamblers Anonymous meetings, provide speakers for schools or organizations and provide a list of local certified counselors.
Your First Step to Change is a self-help guide originally developed by Harvard researchers and intended for gamblers who are concerned about their gambling and thinking about changing their behavior. It is available as a free, confidential, interactive online tool and downloadable in PDF format.
One of the key roles of the WCPG is to help educate people of all ages about the risks of problem gambling, warning signs and when to ask for help. The majority of people can gamble without any problems, but for some it can develop into a devastating compulsive behavior that can impact all areas of their lives.
To request someone from the WCPG to speak to your group, complete the request form (PDF) or call 920-437-8888.
American Gaming Association http://www.americangaming.org/
Gamblers Anonymous http://www.gamblersanonymous.org/
Institute for Research on Pathological Gambling and Related Disorders http://www.divisiononaddictions.org/
National Center for Responsible Gaming http://www.ncrg.org/
National Council on Problem Gambling http://www.ncpgambling.org/
National Gambling Impact Study Commission http://govinfo.library.unt.edu/ngisc/
Responsible Gambling Council http://www.responsiblegambling.org/