
Rules and Regulations
- Membership is free.
- Bingo members must be at least 18 years
of age. Table games, slot and any other
games that qualify, the member must be at
least 21 years of age.
- One account per member.
- Accounts and membership benefits
(including points) are non-transferable and
cannot be claimed by another party
assigned or inherited.
- Potawatomi Bingo Casino (Casino) policy
prohibits a member to accrue points by distributing his/her card to other players.
Only the member whose name appears on the card may use the membership card.
Violation of this rule will result in the
termination of membership and forfeiture
of any points or other benefits.
- Members are responsible for presenting their
card to a pit supervisor when participating
in table games play and for properly
inserting their Club card into the card
reader on any slot, video poker or
other video game. Members are responsible for confirming that the
card has been verified and accepted before
continuing play. Members will not receive
benefits if the card is not presented or
properly inserted prior to play. Seek
assistance from a Fire Keeper’s Club staff
member if needed.
- Potawatomi Bingo Casino uses reasonable
efforts to track a member’s average bet and
length of play; however, as a condition of
receiving points for table games play,
members agree that such points are
granted based on the personal observation
of Potawatomi Bingo Casino employees,
which is subject to error. All decisions of
management are final and binding.
- Management will review any disputes
regarding the accumulation of bonus
points or point balances. All decisions of
management are final and binding.
- Management reserves the right to adjust
any point balance resulting from
machine/reader malfunction, operating
errors and/or fraud.
- Members are responsible for notifying
Potawatomi Bingo Casino of all name or
address changes in person or in writing.
- Point redemption information is available
at the Fire Keeper’s Club booth.
- To redeem points, special offers or gifts
members, must present their Fire Keeper’s
Club card along with a valid photo ID
displaying the same name that is on the
Fire Keeper’s Club card. A member must
be present to redeem points and power of
attorney or other authority appointing
another person to redeem a member’s
points will not be accepted.
- Potawatomi Bingo Casino is not responsible
for lost, stolen or misused cards. Lost or
stolen cards should be reported to the Fire
Keeper’s Club booth immediately.
Duplicated cards may be issued upon
presentation of proper identification.
- Membership in the Fire Keeper’s Club is
a privilege granted by Potawatomi Bingo
Casino and is only offered to those who
comply with the policies, procedures and
rules for membership as well as all other
requirements of Potawatomi Bingo Casino.
Any misuse of the card or violation of
these requirements will result in the
forfeiture of all benefits and points.
- Accounts without activity for 15 consecutive
months will become inactive and all
unredeemed points will be forfeited.
- In the event a guest requests to become
self-banned from entering Potawatomi
Bingo Casino, their guest membership
account and points will become inactive
and not accessible for the duration of the
ban. Self-bans have a minimum duration
of 12 months and these 12 months will be
included in the 15 months of inactivity for
the forfeiture of points.
- In the event a guest is banned by the
Casino from entering Potawatomi Bingo
Casino, their guest membership account
will be terminated and all points forfeited.
- The use of the Fire Keeper’s Club card
constitutes acceptance of the Club’s rules,
terms and conditions as well as all other
rules of Potawatomi Bingo Casino. Fire
Keeper’s Club cards are the property of
Potawatomi Bingo Casino and may be
revoked, confiscated or cancelled at Casino
Management’s discretion. The member
must return the membership card at time
of cancellation.
- Management reserves the right to change
or alter the rules of Potawatomi Bingo
Casino and the terms and conditions of the
Fire Keeper’s Club at any time without
notice and to revoke membership or cancel
the Club at any time. All Fire Keeper’s Club
rules are posted in the Casino.
- Points are granted based upon criteria
established by the Casino and the granting
of points creates no property or other right
in the points.
- Any matters not addressed by these rules
will be reviewed by Casino Management
and all decisions of Casino Management are final.